Assurance you can verify

A certification appears here only once it is independently verified and current.

• We do not display certification marks that cannot be backed by a current certificate.
• Certification and attestation status is confirmed in writing during your security review.
• Scope statements are shared alongside any certificate so you can see what is covered.

Responses to your vendor-risk questionnaire, prepared by the team that runs the platform.

• Completed security and privacy questionnaires for your vendor-onboarding process.
• Walkthroughs of architecture, access and data flows with your security team.
• A named contact for follow-up questions through procurement.

A written description of the technical and organizational measures behind the service.

• Covers authentication, access control, tenant isolation, credential handling, logging and incident response.
• Describes controls as they are implemented, including where they vary by service and configuration.
• Provided as part of the contract pack for customers who need it.

Data Processing Agreement and policy set supplied with your agreement.

• Data Processing Agreement for customers where NaviCS AI processes personal data on their behalf.
• Processing details, security measures and subprocessor information attached as annexes.
• The policy set that governs acceptable use, AI usage and voice calling.