NaviCS AI
About Us

Building the future of enterprise conversations at NaviCS AI

We help revenue and CX teams deploy AI agents that feel human, stay compliant, and plug into existing systems.

Mission

Make every customer conversation intelligent, measurable, and outcome-driven.

Vision

Become the operating system for enterprise conversational AI across India and global markets.

Values

Reliability, compliance-first design, and human-centered automation.

Our team

Operators, AI engineers, and industry specialists

Based in Noida with deployments across real estate, NBFC, healthcare, insurance, and education — we ship playbooks, not just models.

500+

Enterprises

98%

Satisfaction

10M+

Conversations

40+

Integrations

Leadership

Who is accountable for what

A short chain of accountability: executive leadership sets direction, a Center of Excellence head owns each practice, and technology leaders own the platform.

Chief Executive Officer

Sets company direction and is accountable for the outcomes NaviCS AI delivers to every client.

  • Company strategy and growth
  • Client relationships and partnerships
  • Delivery quality across practices

Chief Technology Officer

Owns the AI agent platform — its architecture, reliability and security — and the engineering standards behind every deployment.

  • Platform architecture and roadmap
  • AI safety, quality and evaluation
  • Security and engineering standards

Center of Excellence heads

One leader per practice, responsible for delivery quality and the people doing the work.

All CoE profiles

Tech leaders

The engineering leads who own the platform your agents run on.

All tech leader profiles

Ready to transform every conversation?

Book a demo and see how NavicsAI Voice, Video, and Chat agents plug into your existing CRM stack.